Terms & Privacy Policy
TERMS AND CONDITIONS
Last updated: 20260519
These terms and conditions apply to purchases made via the website getnexo.shop. By using the website and making a purchase, you accept these terms.
Company Information
GetNexo AB
Västerås, Sweden
Email: getnexo.shop@gmail.com
Order
When you place an order, an order confirmation will be sent to your email address. We reserve the right to refuse or cancel an order in case of suspected fraud or incorrect information.
Prices and Payment
All prices are stated in SEK and include VAT according to Swedish law unless otherwise specified. Payment is made via the payment methods offered at checkout.
Delivery
We deliver to Sweden and selected international destinations. Delivery time varies depending on the country and shipping method.
Any delays beyond our control may occur.
Right of withdrawal and return
You have the right to cancel your purchase within 14 days of receiving the item according to the Distance Contracts Act.
The product must be returned in its original condition. The customer is responsible for return shipping unless otherwise stated.
For returns or complaints, please contact:
getnexo.shop@gmail.com
Complaints
If the product is damaged or faulty, you have the right to complain about the item according to the Consumer Purchase Act. Contact us as soon as possible with pictures and order number.
Limitation of Liability
We are not responsible for indirect damages, delays, or problems caused by circumstances beyond our control.
Privacy and data protection
We process personal data according to our privacy policy and current data protection legislation (GDPR).
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.
Changes
We may update these Terms and Conditions from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact Us
For more information about our terms and conditions or if you have any questions, please feel free to contact us:
Nexo AB
Västerås, Sweden
Email: getnexo.shop@gmail.com